Privacy Policy

Privacy Policy

Last updated: 7 September 2026

This Privacy Policy explains how Longnewton Web Design (“we”, “us”, “our”) collects, uses and protects your personal data when you visit https://longnewtonwebdesign.com or contact us. We act as the controller of your personal data under the UK GDPR and Data Protection Act 2018.

Who We Are

Longnewton Web Design
Email: joe@longnewtonwebdesign.com
Phone: +44 7742 975 883
Address: Longnewton House, Long Newton, Stockton-on-Tees, TS21 1BX, United Kingdom

Personal Data We Collect

• Contact details, such as your name, email address and phone number, when you make an enquiry.
• Business details you provide when discussing or commissioning work, such as your business name, website, services and service area.
• Enquiry details and other information you include in a contact form, email or telephone conversation.
• Technical information, such as your IP address, browser, device and server-log information generated when you use the website.

How We Use Your Data

We use personal data where necessary:

• To respond to enquiries and provide quotations.
• To plan, deliver and manage website services.
• To process payments, maintain records and meet legal obligations.
• To operate, secure and troubleshoot this website.
• To communicate with clients about their website and service.

Depending on the circumstances, our lawful basis is taking steps before entering a contract, performing a contract, complying with a legal obligation, pursuing our legitimate business interests or acting with your consent.

Contact Forms and Spam Protection

Website enquiries are processed through Netlify Forms. Google reCAPTCHA is used to help protect the forms from spam and abuse. These providers may process technical information needed to deliver and secure those services under their own privacy terms.

Sharing Your Data

We do not sell your personal data. We only share it where necessary with trusted providers that help us run the business, such as website hosting, form processing, email, payment and professional service providers, or where disclosure is required by law.

International Transfers

Some service providers may process information outside the United Kingdom. Where this happens, we rely on an applicable lawful transfer mechanism and appropriate safeguards.

Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy and to meet legal, accounting or reporting requirements. Enquiry correspondence is normally retained for up to 24 months unless it becomes part of an ongoing client relationship or must be kept longer for legal reasons.

Your Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data.
• Ask us to correct or delete personal data.
• Restrict or object to certain processing.
• Request data portability where applicable.
• Withdraw consent where processing relies on consent.
• Complain to the UK Information Commissioner’s Office at ico.org.uk.

To exercise your rights, email joe@longnewtonwebdesign.com.

Cookies

The website may use cookies or similar storage needed for essential functionality, preferences, security and spam prevention. We do not currently use marketing or advertising cookies. If optional analytics or marketing tools are added later, this policy and any required consent controls will be updated.

Security

We use reasonable technical and organisational measures to protect personal data. However, no internet transmission or storage system can be guaranteed to be completely secure.

Children

Our services are intended for adults and businesses. We do not knowingly collect personal data from children under 13. If you believe a child has supplied personal data, contact us so it can be removed.

Third-Party Links

This website may link to external websites. We are not responsible for their content or privacy practices, and you should review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.

Contact

Questions about this Privacy Policy can be sent to joe@longnewtonwebdesign.com or to the postal address above.