Frequently Asked Questions

Common Questions

Everything You Need to Know Before Getting Started

Quick answers to the questions most customers ask before choosing a package.

£0 upfront. Choose your package, complete the short form and set up your Direct Debit. Your first payment will be taken on the 1st of the following month, and your site will usually be live by then.
Starter is £50 per month for a website of up to 5 pages. Growth is £100 per month for a website of up to 10 pages.
No. Stay because the service works for your business, not because you are tied into a lengthy agreement.
No. Your package and anything included in it will be set out clearly before work starts. Anything outside the agreed scope would be discussed with you first.

Your website design and build, managed hosting, technical maintenance, ongoing website changes, on-page SEO and practical Google Business Profile support are included.
Starter includes up to 5 pages. Growth includes up to 10 pages and provides more room for individual services and supporting information.
Yes. Managed hosting and technical maintenance are included in both monthly packages.
Both packages include the on-page and technical foundations your website needs, including clear structure, page metadata, mobile-friendly layouts and fast-loading pages. No website can guarantee a particular Google ranking.

No. Fill out the short form and set up your Direct Debit. Joe handles the design, build, hosting and technical side.
Yes. Message Joe on WhatsApp or by text whenever you need to change your services, photos, opening hours or contact details. Ongoing updates are included.
Just complete the form, set up your Direct Debit and send over any logo and photos you want on the site. That’s it — Joe handles the rest.
Timing depends on the size of the site and how quickly you send your details, photos and approval. Joe will confirm a realistic launch date before work begins.
Yes. Your website will clearly show your services, the areas you cover and how to contact you. Google Business Profile optimisation is also included to give you a stronger chance of being found and winning more local work.
That’s fine. Joe can help move your domain and replace your existing website, making the switch as straightforward as possible.
There’s no long-term contract, so you can cancel at any time. Your website and hosting will be taken offline unless agreed otherwise. Ownership and transfer details are covered in our Terms of Service.