Privacy Policy
Last updated: 2 October 2025
This Privacy Policy explains how Longnewton Web Design (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit longnewtonwebdesign.com or contact us. We act as the “controller” of your personal data under the UK GDPR and Data Protection Act 2018.
Who we are
Longnewton Web Design
Email: joe@longnewtonwebdesign.com
Phone: +44 7742 975 883
Address: Longnewton House, Long Newton, Stockton-on-Tees, TS21 1BX, United Kingdom
Personal data we collect
- Contact details (name, email, phone) when you enquire or book a call.
- Business details you provide for scoping work (e.g., company name, website, service area).
- Technical/usage data (IP address, browser type, pages viewed, time on site) via analytics and server logs.
- Cookies and similar technologies (see “Cookies” below).
How we use your data (lawful bases)
- To respond to enquiries and provide quotes (Legitimate Interests / Contract).
- To deliver and manage projects, invoicing, and support (Contract / Legal Obligation).
- To improve our website and services, including analytics and troubleshooting (Legitimate Interests).
- To send service updates or similar information you’d reasonably expect based on an enquiry or engagement (Legitimate Interests). You can opt out anytime.
- With your consent for optional communications where required (Consent).
Sharing your data
We only share personal data with trusted providers who help us operate our business (e.g., hosting, analytics, email, payment processing). They process data under our instructions and appropriate safeguards. We do not sell your personal data.
International transfers
Some providers may be located outside the UK. Where data is transferred internationally, we rely on lawful transfer mechanisms (e.g., adequacy regulations or UK-approved standard contractual clauses) to protect your data.
Data retention
We keep personal data only for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Enquiry emails are typically retained for up to 24 months unless a longer retention is required by law or to establish/defend legal claims.
Your rights (UK GDPR)
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Data portability.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.
To exercise your rights, contact us at joe@longnewtonwebdesign.com.
Cookies
Our website may use small text files known as “cookies” to ensure the site functions correctly (for example, remembering preferences or ensuring security). These are classed as essential cookies and do not require consent under UK law.
We do not use marketing or advertising cookies. If in future we add optional analytics or tracking cookies, we will update this policy and (if required) display a cookie consent banner.
You can control or delete cookies at any time through your browser settings. For more details, visit ico.org.uk – Cookies.
Security
We use reasonable technical and organisational measures to protect your personal data. However, no internet transmission or storage system is completely secure.
Children
Our services are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.
Third-party links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date above. Please review it periodically.
Contact
Questions about this Privacy Policy? Email us at joe@longnewtonwebdesign.com or write to the address above.
